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Left us a star review
Fast friendly service changing a watch battery for us. A very reasonable price to do it as well. We will be returning when we inevitably need another one. Recommended
Last year, I commissioned Tom French to make a pair of Ceylon Sapphire and Diamond drop earrings for my wife for our 45th wedding anniversary. I can honestly say that April, the manageress could not have been more helpful and my wife was absolutely delighted. I would not hesitate in recommending Tom and April as the place to go to for something special.
I can highly recommend Tom French Jewellery. Tom and Alice are such lovely people, experts in their craft, and their customer service is second to none. I would not go to any other Jewellers now I have found them and I don't think there is anything they cannot do!
As always courteous and helpfula2 service. As a gemmologist myself I would highly recommended this jewellers
A thoroughly professional team with above & beyond post sales customer service. A first point of call for any jewellery needs. I would definitely recommend Tom & the team
I cannot recommend Tom and his coworkers April and Linda more highly. Tom is always a pleasure to deal with, extremely helpful no matter how big or small the purchase or job. I had a number of items adjusted and an entirely new shank with diamond accents for a ring I already had ...which was nice but nothing special. It is now absolutely stunning! And has even been independently valued for far and above what I have paid for the ring originally , plus the upgrade from Tom. I also had another diamond set in a new mount from Tom and again I am just SO happy with it. Well done Tom, April and Linda.
Very lovely and friendly people! Also very knowledgeable, would highly recommend and will definitely be returning!
EXCELLENT. Linda is a marvel. I made an enquiry for a piece of jewellery that wasnt on the website and within an hour Linda had sourced what I required. Customer service at its best. It was a pleasure to deal with people who go that extra mile. If i could give 10 stars I would. Mr Parmenter, Buckinghamshire.
Tom and his team are always so friendly and knowledgeable. There are other jewellers but Tom French is by far the best jewellers in Ascot. In attitude, service and craftsmanship.
I couldn't be more grateful to Tom. He was extremely calm, patient and knowledgable. No pressure, no sales, just his advice and experience. I wanted a bespoke engagment ring made and Tom helped to design and create a ring that both my fiance and myself are absolutely in love with! Thank you, Tom!
Fantastic experience. Interesting shop with lots of different exciting products and great services.